Terms of Service

Last updated: 22/06/2026

Welcome to Tim’s Crew.

These Terms of Service explain the rules for using our website, diagnostic tools, digital content, AI-powered features, subscriptions, and related services.

By using Tim’s Crew, including completing the Tim’s Crew Diagnostic, creating an account, using the platform, or purchasing a subscription, you agree to these Terms.

If you do not agree with these Terms, please do not use Tim’s Crew.

  1. Who we are

Tim’s Crew is a digital personal development and support platform designed to help users build clarity, confidence, consistency, follow-through, and connection.

Our services may include:

  • online diagnostic tools;
  • personalised reports or character results;
  • AI-powered conversations and guidance;
  • digital programs, prompts, tools, and resources;
  • paid subscriptions or memberships;
  • free content, videos, emails, and website resources.

In these Terms, “Tim’s Crew,” “we,” “us,” and “our” refer to [Insert legal entity name], trading as Tim’s Crew.

  1. What Tim’s Crew is designed to do

Tim’s Crew is designed to provide general personal development support, reflection prompts, educational content, and AI-assisted guidance.

Tim’s Crew may help you:

  • understand your current patterns;
  • reflect on your habits, choices, and follow-through;
  • explore practical next steps;
  • build momentum;
  • feel more supported;
  • take positive action in your daily life.

Tim’s Crew is not designed to replace professional advice, clinical support, emergency care, or human judgement.

  1. Important disclaimer

Tim’s Crew does not provide medical, psychological, therapeutic, legal, financial, accounting, or other regulated professional advice.

Any content, diagnostic result, AI response, character profile, recommendation, or guidance provided through Tim’s Crew is for general information, education, reflection, and personal development purposes only.

You are responsible for your own decisions, actions, and outcomes.

If you are dealing with a medical, mental health, financial, legal, relationship, safety, or emergency issue, you should seek advice from an appropriately qualified professional.

If you are in immediate danger or experiencing a crisis, contact emergency services or a crisis support service in your location.

  1. AI-generated content

Tim’s Crew may use artificial intelligence to generate responses, reflections, suggestions, summaries, or guidance.

AI-generated content may not always be accurate, complete, appropriate, or suitable for your specific circumstances.

You should not rely solely on AI-generated content when making important decisions.

You agree to use your own judgement and, where appropriate, seek professional advice before acting on information provided by Tim’s Crew.

  1. The Tim’s Crew Diagnostic

The Tim’s Crew Diagnostic is designed to help users reflect on their current patterns around clarity, momentum, follow-through, and personal support.

Your diagnostic result is not a medical diagnosis, psychological assessment, clinical evaluation, or formal personality assessment.

Your result is intended to be a useful reflection tool. It should not be treated as a fixed label, permanent identity, or professional assessment.

Your result may change over time depending on your circumstances, choices, environment, and behaviour.

  1. Accounts and access

Some parts of Tim’s Crew may require you to create an account.

You agree to provide accurate and current information when creating an account or purchasing a subscription.

You are responsible for keeping your login details secure.

You must not share your account with another person unless we have expressly allowed this.

You are responsible for all activity that occurs under your account.

If you believe your account has been accessed without permission, please contact us as soon as possible.

  1. Free and paid services

Tim’s Crew may offer both free and paid services.

Free access may be limited by time, features, usage, availability, or other conditions.

Paid subscriptions may give access to additional features, characters, AI interactions, tools, content, reports, or other benefits.

We may change, add, remove, limit, or update features from time to time.

Where a feature is changed or removed, we will aim to act reasonably and in accordance with applicable consumer laws.

  1. Subscriptions, billing, and renewals

If you purchase a subscription, you agree to pay the fees shown at the time of purchase.

Subscription fees, billing periods, renewal dates, inclusions, and cancellation options will be shown at or before checkout.

Unless otherwise stated, subscriptions automatically renew at the end of each billing period until cancelled.

You are responsible for cancelling your subscription before the next billing date if you do not wish to be charged again.

Payments may be processed by third-party payment providers such as Stripe. We do not store your full payment card details.

  1. Cancellations

You may cancel your subscription according to the instructions provided in your account, checkout confirmation, or payment platform.

Cancelling a subscription stops future renewals. It does not automatically refund previous payments unless required by law or expressly stated by us.

After cancellation, you may continue to have access until the end of your current paid billing period, unless otherwise stated.

  1. Refunds

We will comply with our obligations under applicable consumer laws, including Australian Consumer Law where it applies.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot legally be excluded.

Outside of rights required by law, refunds are not guaranteed and may be assessed at our discretion.

Examples where a refund may not be provided include:

  • you changed your mind;
  • you forgot to cancel before renewal;
  • you did not use the service during your billing period;
  • you no longer want access after purchasing;
  • you expected a specific personal outcome that was not promised.

If you believe there has been an error with billing or the service has not been provided as described, please contact us.

  1. Acceptable use

You agree to use Tim’s Crew respectfully, lawfully, and responsibly.

You must not:

  • use Tim’s Crew for unlawful, harmful, abusive, deceptive, or fraudulent purposes;
  • attempt to hack, disrupt, overload, copy, scrape, or reverse engineer any part of the service;
  • upload or submit content that infringes another person’s rights;
  • impersonate another person;
  • use Tim’s Crew to generate harmful, abusive, discriminatory, exploitative, or illegal content;
  • use Tim’s Crew as a substitute for emergency, medical, therapeutic, legal, or financial services;
  • interfere with another user’s access or experience;
  • share your account access with others without permission.

We may suspend or terminate access if we believe these Terms have been breached.

  1. User content and information you provide

You may provide information through forms, diagnostic questions, account fields, AI conversations, emails, messages, surveys, or other interactions.

You remain responsible for the information you choose to provide.

You agree not to submit information that you do not have the right to share.

By submitting content or information, you give us permission to use it for the purpose of providing, improving, operating, and supporting Tim’s Crew, subject to our Privacy Policy.

  1. Privacy

We collect and handle personal information in accordance with our Privacy Policy.

Our Privacy Policy explains what information we collect, why we collect it, how we use it, how it may be disclosed, and how you can contact us about privacy matters.

You should read our Privacy Policy before using Tim’s Crew.

  1. Intellectual property

All content, branding, characters, names, graphics, videos, copy, reports, frameworks, tools, designs, prompts, platform features, and materials provided by Tim’s Crew are owned by us or licensed to us.

This includes, but is not limited to:

  • Tim;
  • Tim’s Crew;
  • the Crew characters;
  • diagnostic frameworks;
  • reports;
  • videos;
  • written content;
  • website content;
  • platform content;
  • graphics and designs.

You may use Tim’s Crew content for your own personal, non-commercial use.

You must not copy, reproduce, modify, sell, license, distribute, publish, or commercially exploit Tim’s Crew content without our written permission.

  1. Third-party services

Tim’s Crew may rely on third-party platforms, tools, payment providers, hosting services, analytics tools, email platforms, AI providers, or integrations.

Your use of those third-party services may also be subject to their own terms and policies.

We are not responsible for third-party platforms, outages, errors, data handling, or service changes outside our control.

  1. Availability and changes to the service

We aim to keep Tim’s Crew available and working well, but we do not guarantee uninterrupted, error-free, or always-available access.

The service may be affected by maintenance, updates, technical issues, third-party outages, internet problems, or other factors.

We may update, improve, limit, suspend, or discontinue parts of Tim’s Crew from time to time.

  1. Results and outcomes

Tim’s Crew is designed to support personal growth and action, but we do not guarantee any particular result or outcome.

Your results may depend on many factors, including your circumstances, choices, consistency, environment, health, support network, and actions.

Any examples, testimonials, case studies, or stories are illustrative only and do not guarantee that you will experience the same outcome.

  1. Limitation of liability

To the maximum extent permitted by law, Tim’s Crew is not liable for any loss, damage, cost, injury, or claim arising from:

  • your use of, or inability to use, Tim’s Crew;
  • your reliance on any content, diagnostic result, AI-generated response, or recommendation;
  • decisions or actions you take based on Tim’s Crew;
  • technical issues, interruptions, or service outages;
  • third-party services or platforms;
  • unauthorised access to your account caused by your failure to keep login details secure.

Nothing in these Terms excludes any liability that cannot legally be excluded.

  1. Indemnity

You agree to take responsibility for any loss, claim, damage, liability, or expense arising from your misuse of Tim’s Crew, your breach of these Terms, or your violation of another person’s rights.

  1. Age requirements

Tim’s Crew is intended for users aged 18 and over.

If we make any part of Tim’s Crew available to younger users, this must be done with appropriate parent or guardian involvement and in accordance with any additional rules we provide.

  1. Termination

We may suspend or terminate your access to Tim’s Crew if:

  • you breach these Terms;
  • your payment fails;
  • you misuse the service;
  • we are required to do so by law;
  • continuing to provide access may create risk for us, you, or others.

You may stop using Tim’s Crew at any time.

  1. Changes to these Terms

We may update these Terms from time to time.

If we make material changes, we will take reasonable steps to notify users, such as updating the date above, posting a notice, or providing notice through the platform or email.

Your continued use of Tim’s Crew after the Terms are updated means you accept the updated Terms.

  1. Governing law

These Terms are governed by the laws of New South Wales, Australia.

You agree that the courts of New South Wales, Australia will have jurisdiction over any dispute relating to these Terms or Tim’s Crew.

  1. Contact us

If you have any questions about these Terms, please contact us:

Business name: The Inspired Me
Email: [email protected]
Website: www.TimsCrew.com
Address: 6/10 Raymond Road, Neutral Bay, NSW, 2281,Australia